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When most companies think about new hires, they think about paperwork and being ready for the employee’s first day - better known as orientation. Sure, new hires will need to know about their benefits and the company safety regulations; however, we want to talk about onboarding. It goes deeper, beyond all the paperwork. And it certainly doesn’t last a single day or even a week. Onboarding is about your culture, your people and what makes your organization great. Without properly onboarding your new hires, the cost of turnover can damage your bottom line.

We sometimes sit in amazement at the frequency with which we encounter employee recognition programs that aren’t tethered directly to a company’s enterprise strategy. Examples include recognition programs that reward values rather than behaviors that are linked to performance. This makes it nearly impossible to measure business impact. Also quite common are programs that have been deployed on a one-size-fits-all basis. This overlooks fundamental differences between employees in different parts of the organization.

In today’s workplace environment where doing more with less is the norm, managers are constantly being pushed to drive better results from their teams. This can prove to be difficult when you have some employees achieving and exceeding goals while others are barely reaching the end zone.