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The Trendicators research division of Engage2Excel is proud to present a Book Review of The Employee-Centric Manager, by Dr. Jack Wiley, our chief scientific officer. Few variables have greater influence over employee performance and retention than the relationship between employees and their immediate supervisor. And this relationship matters now more than ever.

The 2021 Job Seeker Report is the third installment of a nationwide biennial survey conducted by the Trendicators research division of Engage2Excel Group. Below are some of the questions we asked a representative sample of 1,500 individuals from all major industries and demographic groups in the US:

• What are the most important reasons for which you would accept or reject a job offer?

• What are the most important factors that would lead you to seek employment elsewhere?
  
  
• Would having to report to a manager who is younger than you influence your decision to accept a job offer?

• Would your first-day onboarding experience affect your decision to stay with a company for more than a month?

If there are only a few things that managers could do or focus on to improve their perceived effectiveness in the eyes of their employees, what would they be?

Research conducted from our recent eBook "The Employee Experience Gap," uncovered which attributes are most important and predict an employee's rating for a manager's overall efficiency in a performance review. In addition, as organizations and employees continue to work through the health and economic consequences of the pandemic, these attributes have never been more critical.

In our review of what organizations are doing to optimize recognition this year, we learned that innovators are focused on helping managers improve their ability to deliver meaningful recognition. As one recognition leader put it, “We have the technology infrastructure in place. What we need now is to help people, particularly managers, better understand how to deliver recognition experiences that are meaningful.”

While widespread adoption of social recognition platforms has occurred, growing at a compound annual growth rate of 12.5% since 2018, the recognition programs and support delivered via these platforms become stale over time and need to be revitalized to remain fresh and relevant.