Blog

In today’s workforce, employees have greater autonomy and influence over business outcomes than ever before. The reason? Technology has changed the way we work. Interconnectedness means that organizations rely less on hierarchical structures in favor of greater collaboration. As a result, the behaviors of individuals and the ability to influence them becomes central to every organization’s success, including a dedicated strategy for encouraging and reinforcing those behaviors.

Organizations have gone through profound transformations in the last twenty months. Likely, you’ve experienced some disruption to your company, such as remote work, layoffs or furloughs, and technology failures. And more recently, the struggle to find the right “return to work” strategy.

Managers find providing feedback to their employees to be one of the most challenging parts of their jobs and one which they feel the least prepared to execute well. Let’s face it, giving feedback can be incredibly difficult. Employees say they want feedback and regularly ask for it. However, they can be resistant and defensive if it is not delivered tactfully.

There is an unprecedented convergence of labor dynamics that are driving our hiring and recruiting challenges. Strong economic growth is driving labor demand in all sectors of the economy. Labor participation rates are the lowest since 1976 and have not improved over the past 12 months. And we are at 4.8% unemployment for September.