Every week, more than 150 million Americans go to work with the expectation that they will make decisions that are in the best interest of the company they work for and its customers. Employee recognition plays a vital role in influencing the attitudes and actions of employees, motivating and celebrating behaviors that bring company values, aspirations and policies to life.
In our latest best practices report, Great Recognition Moments, we showcase insights, strategies and examples from eight Engage2Excel clients that do an exceptional job at integrating recognition into operations and the daily experiences of employees. The programs represented include different types and styles of recognition for performance, safety, demonstration of core values and employee loyalty.
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Surveys provide an important opportunity to benchmark internal policies and practices against the perceptions and expectations of a large, statistically representative group. In Part 1 of the 2019 Job Seeker Survey Report, we explored the role of recognition in the recruiting process. In Part 2, we examined candidate perceptions of the recruiting process. In our final edition, Part 3, we report on candidate perceptions of preboarding and onboarding processes.
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If you think the success of your company starts with excellent customer experiences, you are in good company. But that’s not quite the whole picture. While it’s true that customers hold the cash and they dole out more of it when you treat them well, it’s also true that behind every positive customer experience is a dedicated employee.
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