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Darren Findley, president of recruitment solutions at Engage2Excel, spoke at the 2022 CandE Awards & TalentNet Live Conference last week with one of our clients, a Senior Director, HRBP, for NA Ops & Supply for a leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. Their discussion was focused on how creating great candidate experiences impacts recruiting efficiency.

The onboarding and preboarding experiences have become essential in hiring and retaining employees. Due to the influx of open jobs, candidates have more options than they can dream of. And a poor onboarding experience can leave a new employee questioning their choice and quickly looking for employment elsewhere.

You’re losing talent if you’re not paying attention to your candidate’s experience. The candidate experience matters, and not just for the people who end up working for you. Consider this:

The impact of the onboarding experience cannot be underestimated. While traditional onboarding covers new hire paperwork, reviewing benefits and job training, the entire experience should be more personalized to create a great first impression. A poor onboarding experience can leave a new employee questioning their choice and quickly looking for employment elsewhere. Our 2022 Job Seeker Survey Report asked survey respondents, "How will your onboarding experience affect your decision to stay with the company?" and 74% said the first day will affect their decision to stay for over a month.