If 2020 taught us anything, it is that the institutions and systems we rely on as a society are vulnerable and fragile. The year that may go down as the worst in history delivered a series of previously unfathomable crises that underscored dangerous cracks in our systems for ensuring health, safety, social justice, and effective governance.
The HR profession was on the front lines of responding to the health, safety and economic consequences of the pandemic while also addressing issues of inequality and fairness in the workplace in response to widespread social protests. The impacts of these crises, and the contemplation of their longer-term consequences in the workplace, will ultimately require a reevaluation of organizational responsibility for the psychological and emotional well-being of workers.
