Why do many companies spend months developing and rolling out a recognition program, only to find that they have very poor participation rates? Many point to what the program didn’t include. However, one of the most common shortcomings is that their recognition strategy didn’t include proper communication and training of the program prior to the launch.
If you're like me and countless other people, you start your day with a cup of coffee. And for many, you stick to one brand. For me, it's Starbucks. So, when I came across a recent video interview by Kate Everson, Associate Editor at CLO, I couldn't help but like the company just a little bit more.

