Assessment, motivation to improve, and following through with on-target development experiences are critical.
In my September column, I shared research results showing that 67 percent of a manager’s overall effectiveness can be explained by how they are rated on the eight attributes that define an employee-centric manager. This means the best pathway for managers seeking to improve their overall effectiveness is to become more employee-centric.
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These attributes are crucial to help organizations win the talent retention battle.
In my last column, I reviewed what employees most want from their immediate manager. My research identified eight universally preferred managerial attributes: showing support and understanding, treating employees with dignity and respect, communicating clear performance expectations, providing recognition, rewarding performance contributions, being skilled at problem solving and decision-making, being just and fair, and being honest and trustworthy.
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** This article originally appeared on Training Magazine, click here to read it!**
Managers are under increasing pressure to motivate and retain their employees, but are they prepared?
As part of the preparation for writing my most recent book, I surveyed both managers and employees on a range of topics, including the amount of training managers have received, the competence of managers in the eyes of their employees, and how well managers understand what employees most want from them.
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