If you think the success of your company starts with excellent customer experiences, you are in good company. But that’s not quite the whole picture. While it’s true that customers hold the cash and they dole out more of it when you treat them well, it’s also true that behind every positive customer experience is a dedicated employee.Read More
Is your company more effective at recognizing employee performance than your closest competitors? If you are uncertain about the answer, you may want to investigate. Performance recognition is a powerful tool for influencing behaviors that drive key business outcomes.
For the past decade, many in the HR industry have been calling for radical changes to the performance management process and an end to the annual performance review. While many companies have moved to more frequent programs for individual goal setting and performance feedback, reports of the death of the annual performance review (to steal a quip from Twain) “have been greatly exaggerated.”
People want to know where they stand.
When Facebook reevaluated its performance management systems several years ago, according to a November 2016 article in Harvard Business Review, they conducted focused groups and a follow-up survey with 300 people that revealed 87% wanted to keep a more formal process.
How common are performance recognition programs today and what effects do they have on the employees they’re designed to influence? To answer these questions, Trendicators™–the research division of Engage2Excel–recently conducted a survey of 1,500 U.S. employees representing all major industries and demographic categories.
Statistically Valid Research: The results of this original research study, which have a margin of error of plus or minus 1.5% at a 95% level of confidence, are presented in Engage2Excel’s latest survey research report, What Do Employees Say About Performance Recognition?