If you think the success of your company starts with excellent customer experiences, you are in good company. But that’s not quite the whole picture. While it’s true that customers hold the cash and they dole out more of it when you treat them well, it’s also true that behind every positive customer experience is a dedicated employee.Read More
As more and more of Generation Y seek employment, we continue to see a staggering number of this group unemployed. In fact, 40% of unemployed workers are millennials. While the workforce is competitive and there is an increase in the number of Traditionalists staying longer in the workforce, the list of what is preventing this generation from finding employment grows longer.
According to David D. Burstein a millennial expert (and of the generation), millennials are more global, more tolerant, more diverse, more educated, more connected, and bigger than any generation before them. He is correct, yet this generation is also troubled by stereotypes like ‘entitled’ and ‘narcissistic’. Can a group of individuals glorified for their strengths and plagued by weaknesses have that much trouble succeeding in the workplace?