More than half (53 percent) of U.S. companies with 500 or more employees conduct employee engagement surveys. However, more than a third of managers do not act on the results of these surveys. The implications of this inaction, which has held at a relatively constant rate for several years, are particularly significant in today’s business environment in which high turnover rates and historically low unemployment converge to reduce capacity for achieving growth forecasts.Read More
More than half of U.S. companies with 250 or more employees have conducted engagement surveys within the past two years. However, what do employees think about the engagement surveys their employers periodically—some might say, ritualistically—ask them to complete?
We looked for answers in the available literature but couldn’t find a single survey on the topic. How ironic is that? For years, hundreds of millions of employees have answered billions of questions probing their feelings about workplace conditions—yet we lack basic information about how such efforts are perceived by the very people analyzed.
We sometimes sit in amazement at the frequency with which we encounter employee recognition programs that aren’t tethered directly to a company’s enterprise strategy. Examples include recognition programs that reward values rather than behaviors that are linked to performance. This makes it nearly impossible to measure business impact. Also quite common are programs that have been deployed on a one-size-fits-all basis. This overlooks fundamental differences between employees in different parts of the organization.Read More